Legal
Learn how Kelly & Kelly Firm collects, uses, protects, and manages information provided through our website, blog, and client portal.
Effective Date: April 8, 2024 · Last Updated: August 10, 2026
Kelly & Kelly Firm (“Kelly & Kelly Firm,” “we,” “us,” or “our”) respects the privacy of our website visitors, prospective clients, clients, and other individuals who interact with our online services. We are committed to handling personal information responsibly, transparently, and in accordance with applicable privacy and data protection requirements.
This Privacy Policy explains how Kelly & Kelly Firm collects, uses, maintains, protects, and discloses information when you visit https://kellyandkellyfirm.com, access our blog or other online content, communicate with us electronically, or use the Kelly & Kelly Firm client portal.
This Privacy Policy should be read together with our Terms of Use, Website Disclaimer, applicable client service agreements, and any additional notices presented when personal information is collected.
This Privacy Policy applies to personal information collected through the Kelly & Kelly Firm website, blog, client portal, online forms, electronic communications, and other digital services that link to or reference this Privacy Policy.
The website, blog, client portal, and related online features are collectively referred to in this Privacy Policy as the “Services.”
This Privacy Policy does not govern the privacy practices of third-party websites, applications, or services that Kelly & Kelly Firm does not control. Third-party providers may maintain their own privacy policies and terms governing their collection and use of information.
The information we collect depends on how you interact with Kelly & Kelly Firm and the Services.
We may collect personal information that you voluntarily provide when you communicate with us, request information about our services, become a client, complete an intake form or questionnaire, use the client portal, upload documents, make a payment, subscribe to communications, or otherwise interact with us.
Depending on the nature of the interaction, this information may include your name, business name, job title, mailing address, email address, telephone number, billing information, account information, project information, business information, communications, and other information you choose to provide.
Clients may also provide documents, files, records, reports, images, credentials, project materials, and other information that is reasonably necessary for Kelly & Kelly Firm to perform contracted services.
You should provide only information that is reasonably necessary for the applicable purpose.
When you create or use a Kelly & Kelly Firm client portal account, we or our portal service provider may collect information associated with your account and use of the portal.
This information may include your name, email address, business information, login or authentication information, account activity, communications, project information, invoices, payment records, questionnaires, forms, uploaded files, support requests, and other information exchanged through the portal.
The client portal may be provided or supported through a third-party technology provider, including SuiteDash or another business management platform. Information processed through a third-party platform may also be subject to that provider's privacy policy, security practices, and terms of service.
When you purchase services or make payments, information necessary to complete the transaction may be collected and processed by Kelly & Kelly Firm and/or a third-party payment processor.
Depending on the payment method, this information may include your name, billing address, transaction amount, payment status, transaction identifiers, and limited payment-related information.
Full payment card information may be collected and processed directly by the applicable payment processor rather than stored by Kelly & Kelly Firm. The payment processor's handling of payment information is governed by its own privacy and security practices.
When you access the website, blog, or client portal, certain technical information may be collected automatically.
This information may include your Internet Protocol address, browser type, operating system, device type, referring website, pages viewed, links selected, dates and times of visits, approximate geographic information derived from an IP address, session information, and information about how you interact with the Services.
We may collect this information through server logs, cookies, analytics technologies, security tools, and similar technologies.
Kelly & Kelly Firm may use personal information for legitimate business and operational purposes.
We may use personal information to provide, administer, maintain, and improve the Services. We may also use personal information to respond to inquiries, communicate with prospective and existing clients, administer client accounts, perform contracted services, manage projects, provide customer support, process transactions, issue invoices, maintain business records, and fulfill contractual obligations.
We may use information to personalize and improve the user experience, understand how visitors use our website and blog, analyze website performance, diagnose technical problems, maintain security, prevent fraud or unauthorized activity, and protect Kelly & Kelly Firm, our clients, and other users.
We may also process information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, legal processes, accounting obligations, tax requirements, record-retention requirements, or other legal responsibilities.
Where permitted by applicable law, we may use contact information to provide business updates, educational information, announcements, or marketing communications. You may unsubscribe from marketing email communications by using the unsubscribe mechanism included in the applicable message or by contacting us.
Kelly & Kelly Firm may publish articles, educational resources, business information, case studies, and other content through its website and blog.
We may collect information concerning how visitors interact with this content so that we can understand audience interests, improve website performance, develop useful resources, and measure the effectiveness of our content.
If commenting or other public-submission functionality is made available, information that you voluntarily publish through a public area of the website may become publicly accessible. You should not submit confidential, proprietary, sensitive, or personally identifying information through a public area of the website.
Information provided through the website or blog does not, by itself, establish a client relationship with Kelly & Kelly Firm. Additional provisions concerning the nature and limitations of website and blog content are contained in our Website Disclaimer and Terms of Use.
Kelly & Kelly Firm and its service providers may use cookies and similar technologies to operate the website, maintain security, remember preferences, understand website usage, measure performance, and improve the Services.
Cookies are small data files that websites may place on a browser or device. Some cookies are necessary for website functionality, while others may support analytics, preferences, or other functions.
You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of portions of the Services.
Where applicable law requires consent before particular non-essential cookies or similar technologies are used, Kelly & Kelly Firm will endeavor to obtain the required consent through an appropriate consent mechanism.
We may use third-party analytics, performance, security, or website management services to help us understand how the Services are used and to maintain their functionality.
These providers may receive information such as IP addresses, device information, browser information, page interactions, and other usage information as necessary to provide their services.
The information collected by third-party providers is also subject to their respective privacy policies and contractual terms.
Kelly & Kelly Firm does not sell personal information in exchange for money.
We may disclose personal information to vendors, contractors, consultants, and other service providers when reasonably necessary for them to perform services on our behalf. These providers may include website hosting companies, client portal providers, cloud storage providers, email providers, analytics providers, payment processors, accounting providers, information technology providers, security providers, and other business-support services.
We may disclose information to professional advisers, such as attorneys, accountants, insurers, and other advisers, when reasonably necessary to obtain professional services or protect our legitimate interests.
We may disclose personal information when we reasonably believe disclosure is necessary to comply with applicable law, respond to lawful legal process, protect our rights or property, investigate fraud or security incidents, enforce applicable agreements, or protect the safety and rights of Kelly & Kelly Firm, our clients, users, or others.
If Kelly & Kelly Firm undergoes a merger, acquisition, restructuring, financing, sale of assets, business transfer, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
The Kelly & Kelly Firm client portal is intended to provide authorized clients with access to information, communications, documents, projects, invoices, forms, and other resources associated with their engagement.
Clients are responsible for maintaining the confidentiality of their login credentials and for taking reasonable precautions to prevent unauthorized access to their accounts. Clients should use strong, unique passwords and should not knowingly share portal credentials with unauthorized persons.
Clients should notify Kelly & Kelly Firm promptly if they believe their portal credentials have been lost, compromised, or used without authorization.
Kelly & Kelly Firm uses reasonable administrative, technical, and organizational safeguards designed to protect information maintained through the client portal. However, no online service, network, electronic transmission, or storage system can be guaranteed to be completely secure.
Client portal access may also be governed by the applicable client service agreement and portal terms.
Kelly & Kelly Firm takes reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Our safeguards may include administrative controls, access restrictions, authentication procedures, technology safeguards, vendor management practices, and other measures appropriate to the nature of the information and our operations.
Despite these measures, no security system is completely immune from risk. Accordingly, Kelly & Kelly Firm cannot guarantee the absolute security of information transmitted through or stored by the Services.
Kelly & Kelly Firm retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy legitimate business, contractual, accounting, tax, security, recordkeeping, dispute-resolution, and legal requirements.
Retention periods may vary depending on the type of information, the nature of the client relationship, applicable contractual requirements, and applicable law.
When information is no longer reasonably necessary and we are not legally or contractually required to retain it, we may delete, anonymize, or securely dispose of the information in accordance with our applicable procedures.
Depending on your place of residence and applicable law, you may have certain rights concerning your personal information. These rights may include the right to request access to personal information, request correction of inaccurate information, request deletion of certain information, or obtain additional information concerning our data practices.
Not every privacy right applies in every jurisdiction or circumstance. We may decline or limit a request when permitted or required by applicable law, including when information must be retained to comply with legal obligations, establish or defend legal claims, complete transactions, prevent fraud, maintain security, or fulfill contractual obligations.
We may take reasonable steps to verify your identity before processing a privacy request. If we cannot reasonably verify a request, we may be unable to fulfill it.
Privacy requests may be submitted using the contact information provided at the end of this Privacy Policy.
If you receive marketing email communications from Kelly & Kelly Firm, you may unsubscribe by following the instructions provided in the communication or by contacting us.
An opt-out from marketing communications does not prevent Kelly & Kelly Firm from sending non-marketing communications that are reasonably necessary for an existing business or client relationship.
These communications may include account notices, invoices, project communications, security notices, service updates, and other transactional or administrative communications.
The Services may contain links to websites, platforms, applications, or services operated by third parties.
Kelly & Kelly Firm does not control the privacy, security, or information-handling practices of independent third parties. A link to a third-party service does not constitute an endorsement of that service's privacy practices.
You should review the applicable privacy policy and terms of service before providing personal information to a third-party service.
The Kelly & Kelly Firm website, blog, client portal, and professional services are intended for businesses and adults and are not directed toward children.
We do not knowingly collect personal information directly from children through the Services in circumstances where parental consent would be legally required. If we learn that we have collected information from a child in violation of applicable law, we will take reasonable steps to address the information as required.
If you believe a child has provided personal information to Kelly & Kelly Firm improperly, please contact us.
Unless Kelly & Kelly Firm specifically requests such information for a legitimate business purpose, you should not transmit highly sensitive personal information through general website communications or other unsecured channels.
Clients should use designated secure systems or client portal features when Kelly & Kelly Firm instructs them to do so.
The confidentiality of information exchanged as part of a client engagement may also be governed by the applicable service agreement, confidentiality agreement, or other written contract.
If you provide Kelly & Kelly Firm with personal information concerning an employee, customer, contractor, business partner, or another individual, you are responsible for ensuring that you have an appropriate legal basis or authorization to provide that information when required by applicable law.
Kelly & Kelly Firm may process such information as reasonably necessary to perform the requested or contracted services.
Certain state privacy laws may provide residents with additional rights concerning their personal information when statutory requirements and applicability thresholds are met.
Kelly & Kelly Firm will process qualifying privacy requests in accordance with the laws that apply to Kelly & Kelly Firm and the requesting individual.
Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law.
Kelly & Kelly Firm is based in the United States. If you access the Services from outside the United States, information you provide may be processed or stored in the United States or other jurisdictions in which our service providers operate.
Privacy and data protection laws in those jurisdictions may differ from the laws applicable in your location.
Where additional privacy notices, contractual safeguards, or consent mechanisms are legally required for a particular jurisdiction, they may be provided separately.
Kelly & Kelly Firm may revise this Privacy Policy periodically to reflect changes in our practices, technologies, services, legal requirements, or business operations.
When we update this Privacy Policy, we will revise the “Last Updated” date at the beginning of the Policy. When required by applicable law, we may provide additional notice or obtain consent before a material change becomes effective.
You are encouraged to review this Privacy Policy periodically to remain informed about our privacy practices.
This Privacy Policy explains Kelly & Kelly Firm's practices concerning the collection, use, disclosure, protection, and retention of personal information.
Our Terms of Use establish the terms and conditions governing access to and use of the website, blog, client portal, and other applicable online Services. Our Website Disclaimer establishes important limitations concerning informational content, professional advice, results, warranties, third-party information, and reliance on content.
Where you have entered into a separate written service agreement with Kelly & Kelly Firm, that agreement may contain additional provisions concerning confidentiality, data handling, document retention, intellectual property, client responsibilities, dispute resolution, and other matters related to the engagement.
These documents should be interpreted together according to their respective purposes. If a separate written client agreement contains provisions that specifically govern the parties' handling of information within the client engagement, those provisions may control to the extent provided in that agreement and permitted by applicable law.
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:
Kelly & Kelly Firm
609 SW 8th St, Suite 608
Bentonville, Arkansas 72712
Website: https://kellyandkellyfirm.com
Email: privacyrequests@kellyandkellyfirm.com
Privacy requests should include sufficient information for Kelly & Kelly Firm to identify the nature of the request and, when necessary, verify the identity or authority of the person making the request.
